What Installation Includes
- Final Assembly: Complete mechanical assembly of the machine and any conveyors, length stops or extraction equipment supplied with it.
- Levelling & Alignment: Precision levelling and alignment to the manufacturer’s specification, the foundation of accurate, repeatable cuts.
- Connection & Commissioning: Power-up, and a full functional check of every axis, safety circuit and control function.
- Calibration & Test Cutting: Machine calibration followed by test cuts on your own material, verified against your drawings and tolerances.
- Operator Training: Hands-on training for your team on the installed machine, covering operation, daily maintenance and safe working practice.
- Handover Documentation: Manuals, parameter records and a recommended spare parts kit specific to your machine.
What We Need From You Before We Arrive
- Electrical Supply: Power run to the machine position and connected, at the voltage, phase and amperage given on the machine’s technical sheet.
- Compressed Air: Air supplied and connected to the machine position, dry and at the specified pressure and flow rate.
- Machine Positioned: The machine uncrated, offloaded and moved into its final position on the shop floor.
- Floor & Access: A level, load-bearing floor with clear access for our technicians and adequate working space around the machine.
- Rigging Arranged: Offloading and positioning are arranged by you. We work with rigging companies throughout Canada and the US regularly and are happy to recommend one.
- Operators Available: Your operators present for the training portion of the installation.
- Sample Work Ready: Production drawings or sample profiles for the test run. Commissioning is always faster when the machine is set up on real work.
How Long Installation Takes
Most installations are completed in one to five working days. Larger fabrication centers, automated lines and multi-machine installations can require up to several weeks. We confirm the expected duration with you before scheduling, so your production planning can account for it.
The Importance of After-Sales Service
At INT Machinery Inc., we believe that purchasing a machine is just the beginning of our partnership. Our comprehensive after-sales service is designed to ensure your equipment delivers peak performance and maximum uptime throughout its lifespan. Beyond the initial sale, we are committed to providing the essential support, expertise, and resources necessary to protect your investment, optimize your operations, and contribute to your long-term success. We understand that reliable machinery is the backbone of your business, and our dedicated service ensures you continue to achieve your production goals with confidence and peace of mind.
Meet Our Service Team
Emin Osun
Service Department
Ilyes Bellaj
Service Department
Andrea Argiolas
Service Department
FAQ
We provide: - Installation - Operator training - Technical support - Remote troubleshooting - Onsite repairs - Spare parts supply
- Same-day onsite service in Ontario and Quebec - Same-day remote support across North America - 24–48 hour advance booking for in-person service anywhere in Canada/US - Spare parts in stock with same-day shipping
Yes. Our team can remotely diagnose issues, guide you through adjustments, or access your system directly. For complex issues, we dispatch onsite technicians.
It depends on usage. We can provide a custom maintenance schedule to optimize uptime and performance.
Yes, we support Mecal, Elumatec, Schirmer, Yilmaz, Emmegi, FOM, and other top brands.
Contact our service team by phone or email for prompt assistance with parts, repairs, or maintenance scheduling.
Yes. Our technicians ensure machines are installed properly and your team is trained on operation, maintenance, and programming.
We deliver and install across all of Canada and the United States.
