INT Machinery Inc. is North America’s most trusted independent machinery distributor, specializing in machines for Aluminum and PVC profile processing. Along with sales representatives across the country, we employ highly qualified factory-trained service technicians, maintain a significant local inventory of spare parts, tools and machinery to guarantee the best service experience. The combined expertise of our sales and service teams represents 100+ years of machinery experience.

 

After Sales Support and Services

installation

Installation & Commissioning

Our factory-trained technicians handle the complete install: final assembly, levelling, electrical and pneumatic connection, calibration and test cutting on your own profiles — finishing with your operators trained and the machine cutting real work.

education

Education & Training

We train your operators on the machine they'll run, from day-one basics through CNC programming and tooling — delivered on your floor, at our facility, or remotely, in English or French.

technical support

Application Engineering

Before you commit to a machine, we confirm it can produce your parts to your tolerances, working from your drawings to simulate cycle time, select tooling, and design custom fixtures where standard clamping won't hold.

remote

On-Site & Remote Support

Four factory-trained technicians keep you running: same-day on-site service in Ontario and Quebec, same-day remote troubleshooting across North America, and straight answers on what to expect once we've diagnosed the fault.

on site repairs

Spare Parts & Supplies

We maintain a readily available inventory of genuine spare parts from our suppliers, as well as top quality tools and fluids, ensuring quick delivery and compatibility to minimize downtime and extend the lifespan of your equipment.

serevice and maintenance plans

Service Plans

Scheduled preventive maintenance that catches problems before they cost you a day of production: choose the flexible no-cost plan or a prepaid plan with faster, guaranteed scheduling and repairs included.

What Sets Us Apart

Quick Responses

Availability of Spare Parts

Expert Technical Support

Contact our customer service team today!

Contact our customer service team today!

The Importance of After-Sales Service

At INT Machinery Inc., we believe that purchasing a machine is just the beginning of our partnership. Our comprehensive after-sales service is designed to ensure your equipment delivers peak performance and maximum uptime throughout its lifespan. Beyond the initial sale, we are committed to providing the essential support, expertise, and resources necessary to protect your investment, optimize your operations, and contribute to your long-term success. We understand that reliable machinery is the backbone of your business, and our dedicated service ensures you continue to achieve your production goals with confidence and peace of mind.

The Importance of After-Sales Service

Meet Our Service Team

FAQ

We provide:
- Installation
- Operator training
- Technical support
- Remote troubleshooting
- Onsite repairs
- Spare parts supply

- Same-day onsite service in Ontario and Quebec
- Same-day remote support across North America
- 24–48 hour advance booking for in-person service anywhere in Canada/US
- Spare parts in stock with same-day shipping

Yes. Our team can remotely diagnose issues, guide you through adjustments, or access your system directly. For complex issues, we dispatch onsite technicians.

It depends on usage. We can provide a custom maintenance schedule to optimize uptime and performance.

Yes, we support Mecal, Elumatec, Schirmer, Yilmaz, Emmegi, FOM, and other top brands.

Contact our service team by phone or email for prompt assistance with parts, repairs, or maintenance scheduling.

Yes. Our technicians ensure machines are installed properly and your team is trained on operation, maintenance, and programming.

We deliver and install across all of Canada and the United States.