How We Work
- Understanding Your Production: We start with your drawings, sample material and target volumes rather than a product list.
- Feasibility Analysis: We confirm that a machine can produce your parts to your tolerances, and tell you plainly when it cannot.
- Simulated Cycle Time: Cycle times simulated on your own parts, so throughput expectations are based on your work and not on a generic sample.
- Machine Selection: A recommendation drawn from our full range, from a basic chop saw through to fully automated feed-through fabrication centers.
- Tool Selection: The right tooling specified alongside the machine, because the two determine your results together.
- Fixture Design & Fabrication: Custom fixtures designed and manufactured for parts that standard clamping cannot hold.
- Testing: Trial machining on your material to validate the solution before a purchase is finalized.
- Delivery Coordination: We manage the process through to delivery and hand over directly to our installation team.
Backed By Direct Manufacturer Access
We maintain direct communication with the manufacturers we represent. When an application calls for a machine configuration outside the standard specification, that conversation happens directly with the factory’s engineers rather than through a chain of intermediaries.
The Importance of After-Sales Service
At INT Machinery Inc., we believe that purchasing a machine is just the beginning of our partnership. Our comprehensive after-sales service is designed to ensure your equipment delivers peak performance and maximum uptime throughout its lifespan. Beyond the initial sale, we are committed to providing the essential support, expertise, and resources necessary to protect your investment, optimize your operations, and contribute to your long-term success. We understand that reliable machinery is the backbone of your business, and our dedicated service ensures you continue to achieve your production goals with confidence and peace of mind.
Meet Our Service Team
Emin Osun
Service Department
Ilyes Bellaj
Service Department
Andrea Argiolas
Service Department
FAQ
We provide: - Installation - Operator training - Technical support - Remote troubleshooting - Onsite repairs - Spare parts supply
- Same-day onsite service in Ontario and Quebec - Same-day remote support across North America - 24–48 hour advance booking for in-person service anywhere in Canada/US - Spare parts in stock with same-day shipping
Yes. Our team can remotely diagnose issues, guide you through adjustments, or access your system directly. For complex issues, we dispatch onsite technicians.
It depends on usage. We can provide a custom maintenance schedule to optimize uptime and performance.
Yes, we support Mecal, Elumatec, Schirmer, Yilmaz, Emmegi, FOM, and other top brands.
Contact our service team by phone or email for prompt assistance with parts, repairs, or maintenance scheduling.
Yes. Our technicians ensure machines are installed properly and your team is trained on operation, maintenance, and programming.
We deliver and install across all of Canada and the United States.
